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NeckSip® FAQ

What are the details on shipping?

All USA orders are shipped via USPS (2-5 days). Shipping fee is $4, and free shipping for all orders over $25.

We also ship to Canada – Starts at $15 (6-10 days).

For worldwide shipping, please contact us.

What can NeckSips hold?

NeckSips can hold any cold, warm, or frozen drink! Water, juice, cocktails, smoothies, wine…any drink.

They can also hold beer bottles, cans and snacks like nuts, candies, ice cream and more.

Are NeckSips reusable?

Totally, just wash out with warm water and let it hang to dry. Make sure the fill area is open to allow for easy, quick drying.

Are NeckSips safe for children?

Yep, they’re safe for all above the age of 3 years old. The beaded necklace and lanyard can be a choking hazard, do not sleep with it on and we recommend keeping an eye on all children while using the product.

What are the NeckSip bags made of?

They are non-toxic, BPA and Phthalate free.

Is the straw included?

Yep, every NeckSip comes with a straw!

Do I have to wear my NeckSip the whole time?

Nope – you can easily carry it in your hands or place it on a flat surface. The stand-up gusset bottom allows it to stand up on almost any surface.

What are the proper precautions to take with my NeckSip?

NeckSips are designed to hold up to 4 lbs of weight, and have a double-seal zipper. Since it can hold warm and cold drinks, we recommend NOT to apply any pressure to the bag while it contains liquid – including hugging while wearing it.

How do I recycle my NeckSips?

First, detach the beads or lanyards from the pouch. Wash pouch thoroughly with warm water to remove any leftover residue, then recycle.

Can I take my NeckSip to concerts and festivals?

NeckSips can go to any event that allows refillable drink apparatuses and water bottles.

Do you offer Custom Design NeckSips?

Yes, we do offer custom design NeckSips, starting at 500 units minimum. Please visit this link for more info – https://necksip.com/custom/.

Do you accept Retail and Wholesale orders?

Yes – we offer discounts to retailers, and for large wholesale orders. Please visit this link for more info – https://necksip.com/retail-wholesale/.

Do you ship worldwide?

Yes – depending on your location, the appropriate shipping costs will be applied. Just contact us about worldwide orders.

What is your return & refund policy?

Unfortunately, due to the current pandemic – we are not able to accept any returns.

Do you help with fundraisers / nonprofits?

We love nonprofits! Just click here to contact us.

NeckSip® FAQ

What are the details on shipping?

All USA orders are shipped via USPS (2-5 days). Shipping fee is $4, and free shipping for all orders over $25.

We also ship to Canada – Starts at $15 (6-10 days).

For worldwide shipping, please contact us.

What can I put in my NeckSip?

NeckSips can hold any cold, warm, or frozen drink! Water, juice, cocktails, smoothies, wine…any drink.

They can also hold beer bottles, cans and snacks like nuts, candies, ice cream and more.

Are NeckSips reusable?

Totally, just wash out with warm water and let it hang to dry. Make sure the fill area is open to allow for easy, quick drying.

Are NeckSips safe for children?

Yep, they’re safe for all above the age of 3 years old. The beaded necklace and lanyard can be a choking hazard, do not sleep with it on and we recommend keeping an eye on all children while using the product.

What are the NeckSip bags made of?

They are non-toxic, BPA and Phthalate free.

Is the straw included?

Yep, every NeckSip comes with a straw!

Do I have to wear my NeckSip the whole time?

Nope – you can easily carry it in your hands or place it on a flat surface. The stand-up gusset bottom allows it to stand up on almost any surface.

What are the proper precautions to take with my NeckSip?

NeckSips are designed to hold up to 4 lbs of weight, and have a double-seal zipper. Since it can hold warm and cold drinks, we recommend NOT to apply any pressure to the bag while it contains liquid – including hugging while wearing it.

How do I recycle my NeckSips?

First, detach the beads or lanyards from the pouch. Wash pouch thoroughly with warm water to remove any leftover residue, then recycle.

Can I take my NeckSip to concerts and festivals?

NeckSips can go to any event that allows refillable drink apparatuses and water bottles.

Do you offer Custom Design NeckSips?

Yes, we do offer custom design NeckSips, starting at 500 units minimum. Please visit this link for more info – https://necksip.com/custom/.

Do you accept Retail and Wholesale orders?

Yes – we offer discounts to retailers, and for large wholesale orders. Please visit this link for more info – https://necksip.com/retail-wholesale/.

Do you ship worldwide?

Yes – depending on your location, the appropriate shipping costs will be applied. Just contact us about worldwide orders.

What is your return & refund policy?

Unfortunately, due to the current pandemic – we are not able to accept any returns.

Do you help with fundraisers / nonprofits?

We love nonprofits! Just click here to contact us.

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